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General discussion

Dell 964 AIO Printer and Windows 7

Aug 28, 2009 11:31AM PDT

I have done all that everyone everywhere seems to think would fix this issue.
My Dell 964 printer will not print after installing W 7 x64.
I tried compatibility mode to Vista service pack 2, tried unplugging, deleting and reinstalling drivers, it just will not take.
I am at a loss here and why can't this just be a simple fix??
Everything else seemed to adapt itself from the upgrade from V x64 to W7 x64.
Sure a few glitches, but all updated fine.
Any ideas??

Windows 7 Ultimate x64

Discussion is locked

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We've been here before.
Aug 28, 2009 10:28PM PDT

When Windows ME, XP, Vista (all versions) rolled out you discover scanners, printers and more to not have drivers. MSFT is trying to allow the Vista driver but you tried that. This means you'll have to wait for the drivers to appear.
Bob

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Dell printer and Windows 7 x64
Aug 29, 2009 2:03AM PDT

I am posting my own solution as other forums have helped me through this issue.
Thanks for looking though guys!
Hopefully this will help someone else someday...

Well I did finally get a solution to the issue.
I had to find the 64 bit drivers for the printer for Vista, and then it would install the All in one center and run the printer perfectly.
Before that I had to download a update from Dell that removed all the Dell crap as to clearly install the drivers and software.
It is explained if you read the articles and verified answers on Dell's forums
site here: http://en.community.dell.com/forums/t/19274021.aspx
The 64 bit working driver for Win 7 is R146813
I am sure it will work for quite a few Dell Printers

Thanks folks for all you help as this was driving me nuts!

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Win 7 and Dell AOI 964
Jun 6, 2010 1:48AM PDT

thanks a lot, driver R146813 is the way to go, works great.