have any "Head cleaning" options?
When I replace the ink cartridge in my ancient Epsom printer, it rarely works until I use the Epsom software to clean the printing head and print test pages. Sometimes I have to do that more than once.
I checked this printer's manual, (available here; http://support.dell.com/support/edocs/systems/prn720/en/OM/720_English.pdf - this is a Direct Download and you will need a PDF Reader to read it), and the printer should have software installed that helps with maintenance and troubleshooting.
I hope that helps.
Mark
Help please with my Dell 720 jet printer connected to a Dell
3000 desktop with XP.
Printer has worked fine for years, always located in same
spot. Three months ago when the black cartridge ran out I installed a
replacement cartridge.
I found that I could no longer get ink on the page.
Everything else about the print operation looked and sounded normal. But I got
no ink (not a bit) on the page.
I definitely removed the protective tape on the new cartridge.
Thinking the cartridge itself was defective I returned it
and installed a fresh one. But I still can't get any ink on the page.
I tried placing the cartridge print head on a wet paper
towel for 30 seconds (was told that might unclog something or other); towel
showed black ink. I reinstalled the cartridge but I still get no ink on page.
Can anyone suggest what might be wrong? Is it possible that
something inside the printer itself is
clogged?

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