Motherboard drivers may be required and Microsoft doesn't provide these. I can't tell from your post what desktop you have or what chipset driver package you need. But I do know that Microsoft doesn't do this for us.
I have windows XP sp1. I have an Athlon AMD 550 MHz pc and I have bought a new DEL 720 printer. The PC did not have a USB2 port, so I have got a four port USB2 card, installed it and connected up the printer and installed the drivers as instructed from the printer CD. (Windows XP did recognise that new hardware, delll 720 was present).
Printer will not repond and when I print a test page I get a ''printer cannot commuicate with the computer message''.
The printer is in the control panel and all looks OK to my amateur eye.
Am I on a hiding to nothing? Is Dell hardware only any good on a Dell system?