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General discussion

dell 545s black screen

Jun 3, 2013 3:21AM PDT

Discussion is locked

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yes
Jun 4, 2013 7:27AM PDT

you will be getting a fresh installation . You chalk this up to experience and later you will know that we must make backups...Digger

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vista disc
Jun 4, 2013 7:42AM PDT

will i lose my files?

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backup
Jun 4, 2013 7:43AM PDT

the shop did back it up they gave me a disc i will have to find it

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than you know
Jun 4, 2013 7:45AM PDT

now how to boot it up so just exit the Vista install and install the backup

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I'd boot from a "live" CD
Jun 4, 2013 7:46AM PDT

I'd boot from something like Ubuntu or UBCD and back my data up before reinstalling Vista if you have data you don't want to lose and haven't already backed up. If you don't have either of these you can download Ubuntu from http://www.ubuntu.com/download/desktop and put it on a DVD or flash drive, then boot from it and save your data.
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When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $70 these days and a really good FREE backup program is the Easeus Todo Backup Free which you can download from
http://www.todo-backup.com/products/home/free-backup-software.htm . That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.
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Good luck.

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but if that backup
Jun 4, 2013 8:01AM PDT

was from when the HDD was installed a year ago than all of the files you want to keep might not be there so wpwg offered a solution to boot a live cd and transfer those files to a flash drive or disc.

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typo
Jun 4, 2013 8:02AM PDT

wpgwpg

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back up
Jun 4, 2013 8:55AM PDT

when the hard drive was installed they were able to back up my files and one of them told me they use a company that they work with to back it up and i have a warranty if i can't find the disc i'm going to see if i can get another one from them

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good luck with that
Jun 4, 2013 9:00AM PDT

I would be surprised if that company keeps a copy of your backup exclusively but go for it...Digger