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Dell 1700 - Low Toner nag screen

by bpm990d / April 17, 2010 1:15 AM PDT

Hi All,

I'm getting a low toner nag screen despite having a brand new (but purchased in 2005) high capacity 6000 sheet toner cartridge installed.

Have not had any luck with the Dell forums so I thought I'd ask here. Is there any way to get rid of the nag screen? I've tried shaking up the toner cartridge but to no avail. I did read in the manual there is a reset for the printing drum, but I didn't change that. Any thoughts?

Thanks

B

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Good luck.
by R. Proffitt Forum moderator / April 17, 2010 1:58 AM PDT
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The error lights are actually fine
by bpm990d / April 17, 2010 4:06 AM PDT
In reply to: Good luck.

Hi Bob,

Thanks for the reply. I did try google and found those links but the problem is not really the error lights on the printer. Those are actually working correctly and don't indicate it needs toner. It's the windows nag box.

http://img218.imageshack.us/img218/3363/tonerv.jpg

Thanks again,

B

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Easy fix
by Steven Haninger / April 17, 2010 4:11 AM PDT

Unless you absolutely need or want the printer management software, just remove it and use the driver only. You should get no more nag.

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That works
by bpm990d / April 17, 2010 4:35 AM PDT
In reply to: Easy fix

Hi Steven,

Thanks so much. Didn't cross my mind to uninstall component of the software. I figured there was some reset button or sequence of actions I had to do to make it to go away. It works like a champ without the nag.

Thanks again to both of you.

B

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