Windows 7 forum

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Deleting suspicious e-mails

by maryannie43 / March 25, 2011 10:36 PM PDT

When I get a suspicious e-mail that may contain a virus, how can I delete it without the email opening when I click on it to delete it?
I am using Windows 7

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It is a good question.
by MarkFlax Forum moderator / March 25, 2011 10:43 PM PDT

And a very relevant one because if you simply highlight the email to delete it, and you have a "Preview Pane" open, then that is the same as opening the email.

You don't say what you use to manage your emails, either web-access via a web page, or email software like Windows Live Mail, Thunderbird, Outlook, or similar.

I find that in Web mail I can simply tick a small box next to the suspect email, then click the Delete button in the button options above the email listing.

But I generally use Thunderbird software to manage my emails and I have the Preview Pane open, and there are no 'tick' options available. So, I turn off the Preview Pane before highlighting the email, then highlight it and delete it. Then turn the Preview Pane back on.

Does that help?


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Deleting Mail
by kedscnet / March 26, 2011 12:19 AM PDT

In many email programs, you can RIGHT click on the title and then select DELETE or MOVE to the TRASH, and the mail will not open..

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Deleting suspicious emails
by maryannie43 / March 26, 2011 2:49 AM PDT
In reply to: Deleting Mail

It doesn't matter by right clicking on the email, it still opens it. Thank you for your reply to my question.

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Deleting suspicioud emails
by maryannie43 / March 26, 2011 12:39 AM PDT

To Mark:
I use Windows Live Mail to open my email with.

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In that case,
by MarkFlax Forum moderator / March 26, 2011 6:15 AM PDT

Hi maryannie.

In that case does WLM have a Preview pane? If so, turn it off. I don't know WLM at all, but normally the Preview Pane setting is in the View menu bar, under Layout.


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by kedscnet / March 26, 2011 6:28 AM PDT
In reply to: In that case,

In WLM (version 2011), the Reading Pane is in the View Menu. Click the icon and select "OFF". There is an option under OPTIONS that should prevent the message from downloading. Click the down arrow in the icon to the left of the HOME button, select OPTIONS then READ and un-click the option to download. I don't know if this will work, as I haven't received any e-mail since I un-clicked the option. WLM is my back-up e-Mail and I don't get too much mail in it.

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Deleting suspicious emails
by maryannie43 / March 27, 2011 2:36 AM PDT
In reply to: In that case,

Thank you Mark, I think I have finally solved the problem. I went to view and clicked off under preview pane. Now will just have to wait for another suspicious email to arrive so I can be sure it works. Thank you so much for your help!!

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If your using Thunderbird
by JRGil / March 26, 2011 6:31 AM PDT

it you left click on the email it will open but if you right click on it, it won't open but it will select the email and then you can select delete from the menu.

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by MarkFlax Forum moderator / March 26, 2011 7:54 PM PDT

and I have just realised that. Thank you.

However Thunderbird also has Junk Mail controls. No need to touch the suspect email in the list at all. Just click the Junk mail icon to the right of the email entry in the Inbox and, if you have set up Junk Mail settings correctly it will be removed. I've set mine to move all Junk mail to the Delete folder.

But in any case, this person is using WLM, and not TBird, so it may not be the same.


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