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Delete everything but Windows

My friend's computer is running horribly and I have tried everything that I know to fix the computer except deleting the hard drive and starting over. The problem is, she can't find her Windows CD or any of her startup CD's. Would it be safe to delete everything but the Windows folder? She is running Windows XP by the way.

Thanks,

Brian

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A few choices

In reply to: Delete everything but Windows

Instead of deleting everything, you can download a utility that will find her XP Key (the code), with that and another XP CD (presumably yours) she can reformat and start over that way (although she may need to obtain the proper drivers for her PC, presuably available from the vendor's site).

Alternatively, she can buy a brand new box for well under $400 (budget permitting)

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Retrieve the XP Key

In reply to: A few choices

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Re:Retrieve the XP Key

In reply to: Retrieve the XP Key

That would be fine & dandy...but I don't have an XP cd. I'm running off of Windows 98 (I just use the computer for the internet, don't laugh at me). I just want to know if it is safe to delete everything but the Windows folder.

Thanks!

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Try this first

In reply to: Re:Retrieve the XP Key

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Re:Try this first

In reply to: Try this first

Been there...done that. I've done everything that I possibly know to do to this system. I run Windows 98 on about 200 MB of ram and it runs better than hers and she has a P2 on XP with 512 MB of ram. I've tried just about everything.

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Re:Re:Try this first

In reply to: Re:Try this first

Where are the installation CDs? I don't know of a company that sells computers without providing either restore CDs, restore ultility on the hard drive or separate CDs with the operating system and factory installed software. If you don't have the originals, see if she can buy replacement copies from the manufacturer.

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Re:Re:Retrieve the XP Key

In reply to: Re:Retrieve the XP Key

I just want to know if it is safe to delete everything but the Windows folder.

The straight answer is NO ! during installation, some files are put in other locations too. Without them, Windows will not work properly.
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Re:Delete everything but Windows

In reply to: Delete everything but Windows

Have you tried getting ahold of the manufacturer? A lot of the major manufacturers (ie. Dell, Gateway, HP, Compaq, etc) would be more than willing to provide you with another set of restore disks (usually costing around $10-12). In answer to your original question, I would NOT recommend deleting all of your other folders. The "other" folders hold your programs and even some of your system files. Deleting these might get rid of the program files, but it would leave a LOT of invalid registry entries in the registry. If worse comes to worse, contact Microsoft, once you prove to them that you have a valid copy (assuming you do) they should be able to send you out another copy as well. All should not be lost. Good Luck!

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