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Resolved Question

Delete a program from the tray notification list

Mar 28, 2017 10:08AM PDT

Hello,

I ask your help because I’ve deleted a folder containing a portable software (that doesn't need any installation), but after rebooting, I saw that this program was still proposed in the list of software that can give notifications.
I have Windows 10, and this setting can be found by right-clicking on the calendar in the tasks bar, parameters. The notifications from the program can be activated or disabled under "Obtain notifications from these expeditors", with actionable switches.

I tried:
- Ccleaner
- sfc /scannow
- RevoUninstaller
- reinstalling the software in order to delete it with RevoUninstaller
- regedit, IconStreams and PastIconsStream deleted from HKCU\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion \TrayNotify
- regedit, HKCU\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion \TrayNotify key deleted entirely
- regedit searched for the name of the software
- Malwarebytes, AdwCleaner and Avast
- Go back to an old restauration point
- "start", "details" and "services" tabs checked in the task manager

But none of these solutions worked, even with restarting explorer.exe and a system reboot after every step.
I've spent a lot of time on this problem..

So, if someone could help me, I would be very grateful!

Thanks!

Discussion is locked

leogunfive has chosen the best answer to their question. View answer

Best Answer

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I think you are looking in the right registry area
Mar 28, 2017 10:35AM PDT
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Thank you!
Mar 29, 2017 10:45AM PDT

Hello, thanks for your help!

It was hard to manipulate that SQLite database that I never saw before (and in German!), but I finally did it!
My applications hadn't an explicit name, it was hard to figure out which HandlerId was the right one, but I played the "guess the good one" game, and successed after my first try. Wink

Thank you so much!

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Danke für den Abschlussbericht.
Mar 29, 2017 10:53AM PDT

Thanks for the final report.

I know finding these entries is tough going. Not all are known.