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Defrag dead and can't get system info to work

Windows XP Pro operating system (Dell 4400)
1000gb memory
20gb HD (67% free)

I just finished a clean re-installation of my OP system and finally got security/updates up to date. I went to defrag and can't get it to work. I have tried the forum suggestions of trying in safe mode, but that doesn't work. I have also checked the registry to make sure defrag is enabled, it is.
My system information also doesn't work. It says: "Can't collect information" "A network error occured connecting to Windows Management Instrumentation. Ensure that your network connection is functioning properly".
I have fiddled with services but WMI is enabled and started, and my network connection is working fine or I wouldn't be online.
Is there any other services that I may have disabled or turned to manual that may be preventing me from either of these tasks?
Any other suggestions/guidance would be muchly appreciated!


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1000gb memory <- Not supported by XP.

In reply to: Defrag dead and can't get system info to work

I bet that's a typo, but we do expect such this century but not in Windows XP.

As to MSINFO, that's a proper message if some services were disabled. Read

I hope you are aware that many trojans and worms will have free entry and reign over a fresh install of XP. Since it's not XP SP2 I see instance infections since the owner installs XP, then connects to the internet to update and the worm walks in since they didn't install the firewall before connecting to the internet.


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yes, a typo! what was I thinking!

In reply to: 1000gb memory <- Not supported by XP.

Meant 1gb, sorry about that.

I know of what you speak, trojans jumping in right away. I installed a firewall and virus protection from CD immediately upon install of new OP. Then proceeded to install SP2. Security DID stop a trojan in it's tracks.
I will check out the link you supplied with your post.
Any other advice you can offer?


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With XP SP2 the DCOM Server Process Launcher service needs..

In reply to: yes, a typo! what was I thinking!

With XP SP2 the DCOM Server Process Launcher service needs to
be running for Defrag to work.

From what I see I bet something has been tweaking the OS.


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got defrag working

In reply to: With XP SP2 the DCOM Server Process Launcher service needs..

Thanks for that last post, DCOM service was set to manual and had not started. I set it to auto and started, defrag now works. Thanks a million.
Regarding the other issue. I read the info at MS from the link you gave me, all the required services are working, I even restarted them to be sure. System info still won't work. I also followed the other links regarding log in issues for services and that doesn't apply here.
It obviously must be a service that I'm not seeing yet.

If you mean that "something is tweaking my system" means I may have a virus or trojan, how can I figure out which? I have used several spyware scanners and done a virus scan (all clean). I just switched to AVG free. I will shortly go do an online trend micro scan and see if it can find anything.
Previously I was using Norton but am fed up with the problems and lack of help from symantec.
Got a better suggestion for virus protection?


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Just sharing what I use. Your choice here.

In reply to: got defrag working

I don't need "support" so I don't pay for it. For me, here's my list.

Free AVG Antivirus and Free AVG AntiSpyware. Zone Alarm and I don't use Internet Explorer except for Windows update. I also turn off email preview and delete unsolicated emails. POPFILE handles the spam jobs.

The DCOM server set to manual is some sign. How did that happen? I'd find out.


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DCOM status

In reply to: Just sharing what I use. Your choice here.

I have a couple of "adjust services" lists that I refer to when changing services settings. I don't follow them to the letter and if I have a service that isn't on the list, I'm apt to set it to manual thinking it will start when necessary. I'm learning that isn't always the case. I can't be positive, but I do think it was myself that changed that DCOM setting to manual.

Besides currently running AVG free anti-virus and AVG free anti-spyware,
I also use Firefox whenever possible (IE6 only for MS updates)and Thunderbird email. I scan with Adaware, Spybot S&D, Spyware Doctor, Spyware Blaster, Spysweeper, and Zone Alarm is always running. I tried the AVG firewall and found it too clunky and hard to manage.

I can't thank you enough for your assistance. I will now go clean up temp files, do a defrag and then a Trend Micro online scan. I will check back here after that, let you know if I found anything.


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Cleaning done

In reply to: DCOM status

Hi Bob,

Just wanted to update you on how things are going. After a great deal of trouble downloading the scan files for Trend Micro (slowwww dial up) I managed to find only one minor spyware file. It is gone and everything seems to be running smoothly. Even my System information is working now. Don't know if it was spyware or me mucking with settings but it feels right now.

Thanks again for all your help!


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Even "one" is too many from my view.

In reply to: Cleaning done

While I'll not be concerned over a cookie, the damage I'm seeing from pests is too widespread and all it takes is one bad item to muck up a perfectly good day.


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