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Question

default printer changes on windows picture and fax viewer

Jun 13, 2011 3:31PM PDT

hi,

i have a user on my organization that hava a number of printers configured on his computer, and just one hp lazerjet is set to default.
but when he opens an image with windows picture and fax viewer
the default printer is different and he has to change it manually.

what can i do to fix that?

thank you

Discussion is locked

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Answer
That sounds proper
Jun 13, 2011 9:26PM PDT

If a user 'opens' an image, then the default Image Viewer opens. If that default is the Windows Picture and Fax viewer" then that is what will open.

You can change the default for opening images by right clicking the image file, selecting "Open With", then choosing the preferred image viewer program. Make sure that the option "Always use this application to open this type of file" is selected.

But that won't print the image. For that, you will need to go to the File > Print option in that preferred image viewer.

Mark

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i dont think you understand me..
Jun 13, 2011 11:52PM PDT

i want to know why is the "Windows Picture and Fax viewer" program does not recognize the default printer?

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From memory MSFT never offered a fix for that issue.
Jun 14, 2011 1:36AM PDT

But you are in a business so it's time to pay for the answer. Make the call and see if they ever fixed it.

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You've seen the other replies
Jun 14, 2011 5:12AM PDT

So it would seem that XP's Windows Picture and Fax Viewer is not going to do as you wish.

In that case, i would try my other suggestion and associate these image files with some other viewer of your choice, and see if you can get that application to recognise your default printer.

Good luck.

Mark

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Answer
What app is that?
Jun 14, 2011 1:31AM PDT

It could be that app's settings. But no app means I can't guess.
Bob

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I suppose it's this one.
Jun 14, 2011 1:39AM PDT
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It's been years since I looked at that app.
Jun 14, 2011 1:55AM PDT

It was something of a love child at Microsoft. They made it but didn't document it well. And the issue noted didn't have a documented fix.

Corporate or businesses have another avenue to ask this question!
Bob