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Question

Deep Freeze

May 11, 2011 6:08AM PDT

Hi everyone I'm in a real pickle here, i am trying to install some software on a computer that is part of a large network. This paticular computer has the program Deep Freeze on it, obviously everytime i try to install the program it would install but than the icon would disappear and not re-appear. Now i thought this was deep freeze doing what it does, but i set deep freeze to unthaw mode and it is still doing it, now is it still deep freeze making this problem where i would have to try and uninstall the program or does anyone else have an idea on why this software will not stay installed.

Discussion is locked

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Answer
Re: deep freeze
May 11, 2011 7:32AM PDT

The purpose of deep freeze is to inhibit non-IT staff to mess around with the machine, like installing software. So it seems it works.

Now off to the IT-staff managing that network and ask them to install that program.

Kees

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Details
May 12, 2011 1:24AM PDT

sorry I guess I was alittle light on the details in my post for you, i am the network administrator for this network but i just started, the lady i work with is the one that installed deep freeze on this paticular computer and she downloaded it from the internet, now everything i read about uninstalling deep freeze has to do with using the disk to uninstall, well not all but most anyways, the reason i'm asking for an another way is because i don't feel like diving into the registry, i will but i never like doing it if i don't have to. So i'm looking for an easy way to get this software off so i can do my job. oh yeah and I've put deep freeze in thaw mode already and the software will still not install which believe me to think it's not deep freeze doing this but i know nothing about the software so..

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That's not a good sign.
May 14, 2011 8:51AM PDT

" she downloaded it from the internet "

From memory Deepfreeze is and http://www.faronics.com/en/Products/DeepFreeze/DeepFreezeCorporate.aspx agrees not a free for download except to evaluate.

At that link I see 800 numbers and Support links if you need help with their software. If this is not the real thing I suggest you uninstall it so you can get back to business.
Bob