Phones forum


Dealing with a lost cellphone

by TheKTC / July 25, 2013 4:04 PM PDT

Hello everyone,

So, this past weekend I was having a little too much fun during some post-wedding festivities and my cellphone (a Galaxy Nexus) didn't make it back with me. It's lost or stolen or both.

I've already received my replacement and am moving on in that sense. My question is: Should I be doing anything else besides changing my passwords for accounts I had been accessing through the phone? Is there anything else I can do? Thanks for your time.

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All Answers

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That's really about it, with one additional option
by Pepe7 / July 26, 2013 12:06 AM PDT

As long as your account is correctly provisioned to a new device or new SIM (depending on which carrier/technology you are using), you should be good to go. Hopefully you had your photos, etc. backed up elsewhere(?)

Sometimes there is still other personal information still accessible on the stolen device though. For this reason I would consider also sending out a brief email to your important contacts that your device was stolen and that any important messages would be best verified with you via phone or in person if possible. Especially if you conduct any business w/ your handset, etc.

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Dealing with a Lost CellPhone (ShutDown The old Number)
by SyxDal / July 27, 2013 9:13 AM PDT

Hi, I too recently had a Phone Stolen. I contacted my Server (I WireLess) and told them of my Situation. They told me "For 30 Dollars you can cancel the Old Number. But we have a Special going where you can get a New Number (and Sim Chip), New Phone, and 30 Days of Talk/Text and Web for $29.99."
Money being an Issue for me I took the Deal! Yah it's a cheap phone, (with FM Radio too!) but to me it was worth it. I would have had to pay 30 to Cancel, 42 bucks for 30 Days Talk, no text or Web, so in that sense it would be smarter for Me to take theDeal.
I asked about the old number and any activity on it recently and they said the time I had on it, (30 Days) was expired a few days before this, and there has been no new time bought for it. This was all maybe a month ago, and a couple days ago I checked on it again and No new time has been put on that old number so......
In short, I would be sure to cancel the old number.
Hope all works out for You, Later, Syx.

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But that really doesn't help the OP
by Pepe7 / July 28, 2013 6:59 AM PDT

Iwireless is a T-Mobile MVNO only available in three US states. Not to mention, of the larger carriers, T-Mo has the worst coverage outside of urban areas. So even if you could take the phone along to T-Mo proper, not only might it not work (very likely it won't), but if you wanted to use it with ATT you couldn't since it often has different frequency bands.

Knowing the OP's carrier would be the first task Happy

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