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dead pixel in qosmio G25

by bherbstman / August 13, 2005 3:00 AM PDT

I just got a Toshiba Qosmio G25 and discovered a dead pixel near the bottom of the screen? Should I tolerate this or return it? What are the odds that I'll get a pixel perfect screen if I replace it?

Thanks.

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No need to return
by jas0nhe / August 13, 2005 3:23 AM PDT

Dead pixels are common, and if it's only one dead pixel, you shouldn't notice it much in your everyday use.

-Jason

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Return it.
by R. Proffitt Forum moderator / August 13, 2005 6:15 AM PDT

Do you see a dead pixel on the display unit?
Do you accept a scratch in the paint of your new car?

After many years and dozens of laptops at office and home, none have a dead pixel on arrival and we just return them. If the supplier balks, we escalate it to the credit card company and more.

I've never lost on this argument and will not accept such a high price model with a defect. Yes, after a year (the warranty) such can happen, but unacceptable when new.

Bob

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hope you sent it back
by Qosmio / September 19, 2005 1:52 PM PDT
In reply to: Return it.

to spend that much money on a notebook and have a dead pixel is sick!!!!!!.

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(NT) (NT) I did
by bherbstman / September 19, 2005 3:15 PM PDT
In reply to: hope you sent it back
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