Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

dead pixel in qosmio G25

Aug 13, 2005 3:00AM PDT

I just got a Toshiba Qosmio G25 and discovered a dead pixel near the bottom of the screen? Should I tolerate this or return it? What are the odds that I'll get a pixel perfect screen if I replace it?

Thanks.

Discussion is locked

- Collapse -
No need to return
Aug 13, 2005 3:23AM PDT

Dead pixels are common, and if it's only one dead pixel, you shouldn't notice it much in your everyday use.

-Jason

- Collapse -
Return it.
Aug 13, 2005 6:15AM PDT

Do you see a dead pixel on the display unit?
Do you accept a scratch in the paint of your new car?

After many years and dozens of laptops at office and home, none have a dead pixel on arrival and we just return them. If the supplier balks, we escalate it to the credit card company and more.

I've never lost on this argument and will not accept such a high price model with a defect. Yes, after a year (the warranty) such can happen, but unacceptable when new.

Bob

- Collapse -
hope you sent it back
Sep 19, 2005 1:52PM PDT

to spend that much money on a notebook and have a dead pixel is sick!!!!!!.

- Collapse -
(NT) (NT) I did
Sep 19, 2005 3:15PM PDT