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Question

damaged galaxy note 2

Mar 16, 2014 4:10AM PDT

I dropped my phone and the screen is blank. Is there a way to retrieve my notes, photos and other data!!! Your help is greatly appreciated!

Discussion is locked

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Answer
Replacing the screen might help.
Mar 16, 2014 4:46AM PDT

Any cell phone repair shop can replace the screen. When it's up and running again, start thinking about BACKUP.

Kees

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Answer
You can also try plugging it into a..
Mar 17, 2014 1:21AM PDT

...PC using a USB data cable. If it boots, you may be able to 'see' some of those files and simply copy/paste what you want to retain. YMMV. Trial and error...