Normally I'm able to figure out computer issues on my own, but this one has be stumped.
I have an ASUS Notebook that runs on Windows 10. I carry around a My Passport from Western General and a portable DVD player thing that can plug into my USB port. On Saturday evening, everything was working fine. On Sunday evening, my laptop quit recognizing both the My Passport and the DVD player. My laptop acknowledged that both were plugged in, but it wouldn't read the discs I put in my DVD player and when I tried opening My Passport my entire laptop froze up. It only unfreezes when I unplug it, in which case I get an error message that reads "Drive is not accessible. The parameter is incorrect."
I checked to make sure it wasn't the USB port, which it wasn't, as my mouse worked in that specific USB port and the other two items wouldn't work in any passport at all. I've gone through and uninstalled the USB drivers and today I tried uninstalling the disk driver. Uninstalling the disk driver resulted in my laptop finally being able to process DVDs, but I still have no luck with the My Passport.
I've been wanting to try it on someone else's computer to make sure that the error isn't in the hard drive itself, but I'm a rather shy college student so I'm waiting until I go home this weekend for spring break to test it on anyone else (as well as try out my dad's external hard drive and see if my laptop will process that). I know only a little about computers -- enough where I could keep up with conversation about it -- and I've tried searching around for solutions but it seems mine is too specific for some of the solutions presented. Is the error one of the external hard drive's? If so, is there anyway to save my data from it? If not, is it my laptop, and how do I go about fixing that?