Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Cyberlink Malware?

Apr 27, 2013 10:40PM PDT

hi everyone!

Samsung R580, Intel i3 @2.4Ghz, 4G Ram, Win 7 Home Premium, AVG free 2013.

Q: I keep reading that Cyberlink is malware or a virus. Further, that it is a nightmare to uninstall.

Could anyone shed some light on this suite of programs?

Any Help?
Gordon

Discussion is locked

- Collapse -
Answer
Cyberlink
Apr 27, 2013 11:05PM PDT

Cyberlink, as I recall is a part of Power DVD and I do not believe is considered malware but is basically a media package, playback, copy, etc.

- Collapse -
Answer
All good here.
Apr 27, 2013 11:23PM PDT

I have yet to have any trouble with this suite. I did know someone that downloaded a cracked version from a torrent and wow, what a pack of trouble that was. I can only guess this is what caused you to write this?
Bob

- Collapse -
Cyberlink
Apr 27, 2013 11:26PM PDT

Yeah Bob, Cyberlink is pretty common and I don't think I've heard any issues with it either, sounds as if he may have some other issues or doesn't understand the function/use.

- Collapse -
Answer
What is your reason for asking?
Apr 28, 2013 8:33AM PDT

Gordon..

What is your reason for asking? If you scanned with AVG and it reported FCL_DLL.dll to be a source of infection (Win32/Heur), I only know to tell you it has done so in the past. It was a confirmed false positive.

This is not the first time the question has been asked. As far back as 2007 some were reporting files related to Cyberlink's PowerDVD to be infected. Most were false positives. Some scanners detected an Aurora file. IF present and IF from Direct Revenue, it's considered adware. To the best of my knowledge. these instances were few and far between.

More recently, certain Norton products were reporting RIKVM 38F51D56.sys to be a rootkit. More often than not .. Norton Power Eraser.

The following is noted in a thread titled "Is this a virus RIKVM_38F51D56.SYS ? at the Norton Community Forum:

'It is a legitimate Cyberlink file. Norton Power Eraser is more aggressive than the regular Norton security products and possible false positives are something you need to be aware of when using the product. You always need to verify that the items NPE suggests to remove, are, in fact, malicious.'

The original poster also posted at the Cyberlink Forum. (Is RIKVM_38F51D56.SYS a legit Power DVD file or a virus? ) The Cyberlink Administrator indicated it was a false positive.

Lastly.. and only my opinion. I found the thread at the Norton forum here. The site which purports the file to be a rootkit, I find unreliable and highly suspect. Putting aside the fact they've spammed our forums, see what those at Web of Trust (WOT) have to report about the site.

If the reason you asked is because you were considering installing it and IF.. AVG has a problem with it, I would suggest uploading the file/s to VirusTotal or another service which analyzes suspicious files.

With hopes this was.. "enough lights shed"...

Carol

- Collapse -
reply to 'Cyberlink Malware?'
Sep 12, 2014 2:10AM PDT

Can anyone explain why something that is not malware keeps popping up asking me to download it.?
I think it could be used by people interested in videos. This is not even Goggle snooping because I have no interest in videos.
Hence my suspicions.
I do not download something that popped up uninvited and wanting me to download something for an unspecified reason.
Surely an honest company would not do this.

- Collapse -
I'm not on your PC so I can't check it out.
Sep 12, 2014 2:26AM PDT

But many PCs come with this player and it's programmed to check for updates. There are also some thousand other reasons which fill the web with complaints about apps and more. I suggest you hit BleepingComputer and try the scans they suggest as well as uninstall apps you don't use.

-> In parting are you seeing a new type of computer user? That is one that doesn't head to the remove programs panel or learn about their Windows PC? I'm seeing more of these as newer users arrive to Windows based PCs and they often think all this should not be this way.
Bob