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Question

cutting off sides/top/bottom on my tv

Apr 23, 2018 5:27PM PDT

i have an Emerson lc320em1 tv, and after hooking up a device via hdmi cable, everything is off on the screen, where its cutting off the sides, top and bottom of whatever i am trying to watch. using the remote, i clicked the 'format' button, which gave me options: normal, 4:3, movie expand, zoom, and wide, but none of those fixed the issue. anyone know how to fix this so that when i watch tv, it doesnt cut off the sides/top/bottom? there are no other settings available. thanks

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