Can't remember the carrier, could be DirectTV but NEVER made a call for service as it just worked.
Here's the HOWEVER. However I'm an electronics engineer, programmer and more so for me I understood how things worked so I installed and set it up myself. I knew where the weak spots were and if it was a heavy rain or snow day I knew to way a few minutes rather than call it in. There are folk that demand 100% uptime and support can never fix this few minutes of down time.
Also, many users can't set up their HDTV and gear. They demand DirectTV fix and configure their sound system, take care of all settings and so on.
So by now you can see how I will mildly disagree about service. Many service calls were not about the product support but demands to get their TV and receiver setup.
I'm sure I'm going to get flamed about this.
This is a perennial question that doesn't seem to have an answer. I pay a LOT for cable access and I use maybe 15% of the channel selections. Also, the cynical bundling concept seems to have only gotten worse; no one has yet begun marketing a la carte programming. Recently, DirecTVNow appeared to have become a promising alternative but reading online reviews of reception and customer service quality is downright frightening (do I REALLY want to go thru that stroke-producing stress of switching?). Has ANYone developed a way to cut the cable cord?
Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic