Customers Are Loving Windows 10, Says Microsoft

by Resellrs Jan 4, 2016 11:44PM PST

That settles it, then! Microsoft revealed a number of key insights regarding Windows 10 earlier today, while at the same time confirming that the new OS is now powering 200 million devices.

Read up on this significant milestone here.

But while the progress regarding the Windows 10 rollout and overall adoption success is good, the only factor that will determine the long term success of the operating platform is just how much the end users are satisfied with it.

To that account, the company also had a few lines to say, like:

“We are even more excited that these customers are loving Windows 10. Overall, we are seeing significantly higher customer satisfaction with Windows 10 than any prior version of Windows.”

That’s a tall claim to make — but then again Windows 10 does offer a balance of neat features, a blend of old and the new, to make this the best version of the operating system when taking certain metrics into measure.

One such key metric to gauge the success is user engagement, or in simpler terms how much usage the new OS is getting.

Well, apparently, Windows 10 broke its own record last month, with people spending over 11 billion hours on the operating system during December alone. Leading this to being the month where users spent more time on the OS than before.

Oh, and Microsoft did round up the sweet talk by saying that new features in Windows 10 like Cortana and Edge are also driving the adoption of the platform.

You think?

Discussion is locked

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Well I'm loving Windows 10.

by orlbuckeye Jan 5, 2016 7:36AM PST

Don't know about anyone else.

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I had no use for Edge 'till I discovered it'd open PDFs.

by wpgwpg Jan 5, 2016 7:42AM PST

Most of that strikes me as marketing hype. 200 million out of 2,500 million on Windows 10 - whoop tee doo! They way they've put all the stuff on Windows 7 & 8.1 strongly coercing folks into a "free upgrade", the only thing I wonder about is why they haven't gotten more folks to jump into this, not thinking about the possible BIOS and driver problems that can ensue.
I still prefer Firefox for a browser, but use Chrome for anything that might need Adobe Flash because Chrome has its own flashll (and Adobe's is buggy). Cortana is a child's toy as far as I'm concerned, so I turn it off first thing whenever I install 10 on a test computer. And what about all the "snoopware" in Settings -> Privacy. OTOH I just bought a Dell laptop that came pre-loaded with Windows 10, and once I got away from all the Adobe stuff and turned off all the snoopware, it's working fine. It's stable and runs all my old software, but I'm still not upgrading my Windows 7 (or 8.1) desktops, and don't recommend that to others either. YMMV.

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It's been great here.

by r. proffitt Forum moderator Jan 5, 2016 7:46AM PST

While I have many positive experiences here the one that surprised me was my son's 2009 Sony Core2Duo 4G RAM laptop. It wasn't that fast to begin with so when he gave it back to me I tried a few things like system recovery but now it's usable again with 10. Nice job, Microsoft.

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Microsoft says people spent over 11 billion hours

by Steven Haninger Jan 5, 2016 4:42PM PST

using the OS in December? Very suspicious. How does MS know this? Did people call and tell them how many hours they spent on their Win 10 PCs? Or...maybe...MS is tracking everyone's usage in real time? Inquiring minds want to know....

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Easy, they track the @#$% out of everything on 10. See...

by wpgwpg Jan 5, 2016 5:29PM PST

...Settings -> Privacy. There're 61 categories of things they track there by default. You can turn them off IF you know about them, but the next time updates come along, they turn a lot of them back on. And of course if you have the Home version, you have no way to stop the updates. That's why I started the thread about Windows 10 snooping a couple of days ago.

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that is truly an interesting question

by James Denison Jan 5, 2016 5:43PM PST

I wonder what answer MSFT would give?

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(NT) That's the problem - they haven't given ANY answer. :-(

by wpgwpg Jan 5, 2016 5:54PM PST

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People keep lying

by James Denison Jan 5, 2016 6:09PM PST

MSFT calls it a "Privacy Policy" and then when you read it, it's quickly realized it's more of a "Tracking Policy" with some concessions toward privacy, so it shouldn't even be called a "Privacy Policy" at all. I know, I've read it, it's online for anyone to read.

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I know a guy who was using a cell connection 'till 10.

by wpgwpg Jan 5, 2016 6:28PM PST

When this guy replaced his Windows 7 system with a Windows 10 one, all of a sudden, his bandwidth usage went to almost triple what it had been with 7 because of all the snooping. He had to quickly increase his plan with the cell company.

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ah, another consideration

by James Denison Jan 5, 2016 9:13PM PST

the cost of data when using a cellphone for internet connection. I'd only use a linux computer for that, have a very robust host file blocking all known advertisement sites, and that doesn't just download and dump, which saves nothing on data download, but redirects any request in an webpage back to your computer and dumped. Automatic downloads for various programs should be disabled. Firefox and other programs that report crash results should have that part turned off or disabled. It might be necessary to run a logging program to find them all too.

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Customers Are Loving Windows 10, Says Microsoft

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