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Question

Custom Build W10 Computer Sudden Degradation of Performance

Mar 11, 2017 1:33PM PST

Hello everyone,

I have been having issues with my computer that I built myself and am attempting to fix the issue however I am having trouble doing so;
I have had no previous issues of any kind whatsoever, but, for the past week I have had issues where simple tasks are laggy and slow, not to mention that my twitch stream suffers as it becomes a powerpoint slideshow with real-time sound. Even running a game as simple as Rocket League produces choppiness as if I had poor connection in an online game despite being offline. If anyone would be willing to assist with this issue I will leave a list of my specs (as seen from Speccy) and steps taken below:

Specs:

Operating System:
>Windows 10 Pro 64-bit

CPU:
>Intel Core i7 6700K @ 4.00GHz
>Skylake 14mm Technology

RAM:
>G.SKILL Ripjaws V Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3600 (PC4 28800)
>(Speccy did not recognize the RAM and one of the sticks was faulty so only 24GB are installed)

Motherboard:
>MSI Z170A GAMING M5 (MS-7977) (U3E1)

Graphics:
>4095MB NVIDIA GeForce GTX 970 (MSI)

Storage:
>931GB Samsung SSD 850 EVO 1TB (SSD)

Steps Taken:
I have attempted reinstalling several drivers for Nvidia and making sure OS was updated, installed recent BIOS updates, I have made sure virtual memory settings for W10 were to preference, I have checked that there were no processes in the task manager where hogging any resources, I have run scans through CCleaner and Malwarebytes, and most recently did a reset of the computer sending it back to a fresh install state and reinstalling the graphics drivers and Rocket League just to test it.

In closing: if anyone would be so kind as to provide assistance it would be Most Appreciated.

Thank you.

Discussion is locked

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Clarification Request
I would wonder
Mar 11, 2017 1:45PM PST

about that Ram not being seen by Speccy ..
Maybe a bad stick ?
I think the Pro's here would like to see that Speccy report so please post it ...

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RAM Issue:
Mar 11, 2017 2:01PM PST
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The windows ram check
Mar 11, 2017 2:06PM PST
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Speccy Profile
Mar 11, 2017 2:31PM PST
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Answer
So far no.
Mar 11, 2017 1:48PM PST
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Faulty memory.
Mar 11, 2017 1:50PM PST

That can cause really odd issues. Remove 2 sticks to get back to dual channel mode.

Use Speccy to confirm.

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1 Stick of RAM Installed, Speccy Profile included
Mar 11, 2017 2:30PM PST
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I mislead you.
Mar 11, 2017 2:32PM PST

I thought there were 4 sticks installed and only 3 worked. I meant 2 sticks in dual channel mode.

Reading the speccy RSN. BRB.

And did you turn off those 2 items I noted?

Post was last edited on March 11, 2017 2:33 PM PST

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It Happens
Mar 11, 2017 2:35PM PST

So no, one of the RAM was faulty so it was never installed, if you like I will put another to make it two. and give you the report.

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(NT) Dualband Speccy Profile
Mar 11, 2017 2:48PM PST
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Re: RAM
Mar 11, 2017 3:53PM PST

Are those two (2) sticks of RAM a matched set ?

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According to the Speccy
Mar 11, 2017 3:58PM PST

Looks good.

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Dualband Speccy Profile
Mar 11, 2017 2:49PM PST
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Looks fine. Time to experiment.
Mar 11, 2017 3:10PM PST

Read the speecy read below and turn off the items I noted above.

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I did not see the mentioned options
Mar 11, 2017 3:15PM PST

using the links provided I did not see the designated options you were mentioning

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Just checked.
Mar 11, 2017 3:19PM PST

Turning off Windows Update sharing is still there.

Check the web for the new methods to turn off driver updates.

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Done
Mar 11, 2017 3:27PM PST

Ok those settings were actually already off

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Answer
Speccy comments.
Mar 11, 2017 2:46PM PST

1. Turn Off Hard Disk after: (On AC Power): 20 min
Since you have SSD, I'd set this to never.

2. Until this is sorted, uninstall MBAM.

3. BIOS is current. Good idea.

4. DNS. Using 192.x.x.x. Try 8.8.8.8 or 4.2.2.1
Not a big deal, I find this to help overall. Read up on the app NAMEBENCH to find your fastest DNS.

Very clean Speccy.

Try the above, turn off Windows Update sharing, get 2 sticks in dual channel mode then retest using a single monitor.

Post was last edited on March 11, 2017 2:47 PM PST

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Speccy Profile
Mar 11, 2017 3:09PM PST
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Try the turn off the the Windows Update Sharing
Mar 11, 2017 3:20PM PST

And go ahead with a CHDKSK /F on drive C. If you have USB drives, unplug those and if you can do without an optical drive, unplug for a test run.

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Excuse my ignorance
Mar 11, 2017 3:25PM PST

Optical drive? as in...?

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Optical Drives HP DVD Writer 1265d
Mar 11, 2017 3:36PM PST

Is in the Speccy. Just to rule out something. Only need to pull the SATA data cable on that one.

Sadly it's not giving way yet, faster is nice but after a boot a machine may be a bit busy for a few minutes so we don't know about about 10 minutes.

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Unplugged and Checking Disk
Mar 11, 2017 3:51PM PST

I unplugged the DVD drive and will run the chkdsk

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Unplugged and Checked Disk
Mar 11, 2017 3:57PM PST

I have completed the check disk after unplugging the optical drive, with no immediate difference of performance in or out of game.

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Long shot.
Mar 11, 2017 3:59PM PST

Try the monitor in the other port.

Games and drivers often update. Let's hear what game and settings now.

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Missed the Target
Mar 11, 2017 4:05PM PST

Using only the other monitor has no effect, and I have been using Rocket League (on high settings) as my point of reference as it gets choppy at the part where it lists the development companies and also once I click a button at the "press any button to continue" it lags quite a bit while loading in the car and menu.

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Those areas
Mar 11, 2017 4:09PM PST
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Played in game
Mar 12, 2017 5:00AM PDT

It hasnt happened before, and this isnt the only game that it occurs in, Im just mentioning that this is a game i am using to visually identify if the problem has been fixed because before this I was using Factorio and it lagged constantly as well, but i just now played a round of Rocket League and get constant laggy choppiness regardless. But i only mention the title screen lag because from what I have seen, it appears to lag when rendering anything, including the car at the main menu.

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Another question
Mar 12, 2017 5:56AM PDT

Are you playing these games over WIFI ?

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Hardwired
Mar 12, 2017 6:10AM PDT

Im hardwired to our router, but it does this offline, regardless of internet.