Question

Curtis 37 inch TV service menu

I have a 37" Curtis TV that won't find the digital channels OTA with a digital antenna. I reset to factory defaults and now the dtv is greyed out. I can't find the code anywhere on how to enter the service menu to fix.

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Answer
I have an old TV that does that.

I have to change some menu (NOT service menu!) to indicate cable/OTA/Digital to have it scan. It's old and was made about the time of the digital transformation.

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Not the problem

I have changed from cable to air. With the dtv not active or off in service menu it scans but can't find digital channels. But thanks anyway..

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Give forums the best chances to find answers.

Curtis is a label with some thousand of products. Always give the full model number, year and better yet the web page that curtis has for it. You can guess why this is needed in case someone has the data.

Also, ask in AVSForum.

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Model #

The model # is LCD3718A

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User manual at this link.
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Link to manual

Thanks for the link. Everything is OK with connections. The TV was working and when I reset it to factory defaults it must have turned something in the service menu. I have several grey out items in the menu. I just need the code to access the hidden service menu. I can find the codes for many other TV brands, but not this Curtis LCD3718A. I have been building computers and fixing TVs for 25+ years, I think I could fix it in 5 minutes, if I could access this menu. If anyone knows the code, I would appreciate it. Thanks

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I have yet to find myself

In the service menu. If folk go into the service menus then I have had clients with TVs that never go back in operation. The TV makers have yet to document that area so it's a stay out of there area. Again, never had to change a thing in that menu area.

Nod if I didn't write to AVSFORUM.

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This makes no sense

Doing a factory resest does not change access to the service menu. You only got in there if you previously knew the code, or there was no code to begin with. Something does not add up here if you supposedly ‘built computers and fixed tvs’ for years.

You tell us that you don’t remember going into the service menu(?)

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Regular setup menu

The regular setup menu has restore default as the last option. YES OR NO Option. This is what caused the problem. Not the service menu. The service menu is what I need the code for.

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I looked at how old the set was

And I've encountered dead tuners. And yes the owner insists it's a service menu fix yet they don't have the code and the maker doesn't have the codes and the story ends about there. Service menu fixes are pretty rare and have reached the status of urban myth much like the TCON board fixes all problems.

I think Pepe7 takes your post as if you changed this in the service menu before but I didn't call you on that. What I can share is the rare time we did use the service menu was for a panel change and that change stuck across resets.

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You don’t need the service menu

It’s either parts or a whole new tv.

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