Question

Crystal Surround Air Track display on bar not working

Samsung Crystal Surround Air Track
Very simple question: The blue display on the sound bar is not working, as in it is not showing up on the bar. The volume works, I was even able to get blue tooth to connect to my phone and play music. But the nothing to show me volume up or what type of setting it is on. Do yo I have a dud? Or is there something I am missing? I can't find anywhere in the guide or the internet that address this very question.
PLEASE HELP!

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