Windows 7 forum


Crystal Report to run in Window 7's XP Mode?

by lun073 / June 8, 2011 2:55 PM PDT

Hi guys.
This is my first time solving problem without enough information.

The client is using Crystal Report (version unknown) at Windows XP and everything was fine. Now they upgraded their OS to WIndow 7 64-Bits, and the crystal report does not work anymore.

The error message is below.

An error has occurred while attempting to load the Crystal Reports runtimg.

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version...........

I have two ideas on my mind,
1. User virtual PC with windows XP and run the Crystal Reports.
2. Upgrad client PC from Window 7 Home Basic to Professional and run the crystal reports in Window XP mode.

Any suggestion is much appreciated.

Discussion is locked
You are posting a reply to: Crystal Report to run in Window 7's XP Mode?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Crystal Report to run in Window 7's XP Mode?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Another possibility?
by MarkFlax Forum moderator / June 8, 2011 8:31 PM PDT

Compatibility mode.

Make older programs run in this version of Windows

If that fails, have a look at possible options at

If all else fails, then I agree your other two choices, although the Virtual PC one seems the cheapest.


Collapse -
by Jimmy Greystone / June 8, 2011 11:23 PM PDT

Or, and I admit to knowing next to nothing about Crystal Reports like whether or not the maker of the program is even still in business, they could just upgrade to a more recent version.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!