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Question

Creators update fails with 0x8007001f

May 12, 2017 2:10AM PDT

My Windows 10 system is up to date version 1607.

When I try to install Creators Update through the Windows Upgrade tool it fails with error message 0x8007001f. It also fails if I try to upgrade through the Media Creation Tool.

I have run the update trouble shooter and sound trouble shooter as suggested by a few people which found and corrected a couple of issues but no difference. I have uninstalled my Avast anti-virus and no change.

My system is a desktop PC with i5, 24GB RAM. The OS is on a SSD with other programs and files on a normal hard disk.

I am guessing there is a log of the install which will tell me what is stopping the upgrade. How can I find and identify the problem? I really do NOT want to do a clean install.

Any help appreciated.

Discussion is locked

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Clarification Request
Did you check the ehash of the ISO?
May 12, 2017 5:23AM PDT

For instance in Linux all distros come in an ISO file, but sometimes they get hit up when downloading and the ISO comes in corrupted. By checking the hash one can confirm if they got a good download of the ISO or not. The same should be done for any ISO you download from any source. Download it again, check the hash to make sure it's good, then try again.

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correction on title
May 12, 2017 5:26AM PDT

"hash" such as using md5sum program instead of "ehash", that was typo.

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Answer
Look at this
May 12, 2017 5:06AM PDT
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Answer
I didn't duplicate google here.
May 12, 2017 6:40AM PDT

I'm sure you read priors at google.com with your title question and https://www.google.com/search?q=0x8007001f (nod to the antivirus and such notes.)

So be sure there is sufficient disk space and if so, run CHKDSK /F /R /X on all drives then try again.
Remember I didn't duplicate what others are reporting on the web.

Post was last edited on May 12, 2017 6:45 AM PDT

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Answer
creators update
May 19, 2017 6:38AM PDT

did you try to do a clean install