Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

creative zen mosaic 2gb mp3 player would not turn on..

Feb 6, 2009 2:31AM PST

I just got a 2gb mp3 player last december. Prior to this week, it had been working perfectly. But of recent, it has not turned on, and it does not appearto be broken at all.I tried turning it on, but it still has notbeen on.
it is a creative zen mosaic with a S/No C6PF 2400 837M 1017 9L

What can I do to it to make it work? I have the creative labs software downloaded on my computer too.

Discussion is locked

- Collapse -
Last December was December 2008 so
Feb 6, 2009 3:31AM PST

The warranty is still good. Use that!

Not to leave anything unsaid my mom called me up to tell me her new laptop stopped working. Thankfully my brother showed up to help her learn how to charge its battery.
Bob

- Collapse -
my creative zen mp3 player would not turn on
Feb 6, 2009 7:24AM PST

The battery is not the problem, because I charged it several times, but it still never turned on. Is there any other solution to this? I would really appreciate your help.

- Collapse -
Things fail.
Feb 6, 2009 1:25PM PST

Sometimes you have to let them fix them.

- Collapse -
Creative Zen won't start; it's not the battery
Feb 10, 2009 9:10AM PST

This happened to me when I first started playing with my Creative Zen.

I had to use a pin and push the reset button on the back of the Zen and it has worked fine ever since.

Sometimes they just freeze up.

Hope this helps!

- Collapse -
Thank you
Feb 10, 2009 11:41AM PST

You are a savior. It worked!!!!Thank you, thank you, thank you.

- Collapse -
Thanks :)
Aug 29, 2011 9:20AM PDT
Thanks you literally saved me! My hero! I couldn't turn mine on for weeks but when i searched it on the net IM SAVED!!!!!!