Headphones & Mp3 Players forum

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creative zen micro freezes when i turn it on

by lilwaxy300 / November 19, 2006 6:35 AM PST

I have a creative zen micro and when i try to turn it on the screen lights up but it only goes tot he screen that says creative then it stops on there and i have to take the battery out to turn it off. Also when i try to connect it to my computer it says it isnt connected even though it is and it goes to the creative screen again instrad of the screen that says its charging. whats wrong and how do i fix it?

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Same here!
by sinrobin / November 19, 2006 9:04 AM PST

Exactly! Mine is doing the SAME thing. but...sorry to report....I think the reason mine is doing this is because i dropped it, not hard though, just a mere tap on the ground! (oh well, im getting a better one for christmas!!!) but if i could have advice, too, just so i can have a spare!

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Wrong.
by CarlosRamirez50 / November 22, 2006 4:30 PM PST
In reply to: Same here!

Lots of people have the same problem, though noone really knows why. Many are convinced that Creative simply screwed up. None of the firmware updates I've tried fixed it, so the problem is probably hardware-related. Another common problem is that the headphone jack glitches. It's simply too weak. Though Creative has not officially commented this, it appears newer versions don't have the headphone jack problem (at least not as often). Anyhoo, be careful with the connector.

If you still can, I would recommend you to return your Zen Micro and get something else. Otherwise, you can fix the freezing (every time it appears, and it WILL happen again) like this:
1. Shut the player down (if you can). Remove the battery.
2. Hold the power button and reinsert the battery. Keep holding the power button until the player is started up. You should now be on the recovery screen.
3. Run a Disk cleanup. This will delete all your settings, but your songs and playlists will be intact. I don't know about other stuff like calendar entries.
4. After the cleanup is done, choose reboot.
The player will now reboot. After the reboot, your Zen Micro will display "Rebuilding library". After this is done, you should be able to use your player again. Just be ready to do this every few days. It mostly seems to happen when it's been off for a while and the battery power is low.

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Still freezing
by almelt / December 15, 2006 11:45 AM PST
In reply to: Wrong.

I tried what you suggested and when it is scanning it freezes, unless it takes 1 hr to scan, which I'm pretty sure is not true because I've used this method before. Is it fried?

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