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by mrerlo / April 7, 2006 4:46 PM PDT

I cannot create subfiles within files EG within my new post or sent post files. When I right click to go to the new file option I get the box for creation with the line to insert the name you want to give the file but the OK button is not active.

I can only create new files within the same account.

Any ideas?

I am using a Sony Vaio (never again) with Microsoft Windows XP version 2002

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Re: creating subfolders
by Kees Bakker / April 8, 2006 1:31 AM PDT

Don't know. Have never seen this.

Can you use a workaround? Create it 'in your account' then using the mouse MOVE it to the folder you want to have it in? That works with me. But if something is wrong with your OE, it's possible that it doesn't work with you either. But it's worth a try.


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Outlook Express file creation problem
by mrerlo / April 8, 2006 4:27 AM PDT


thanks for the reply but I'm drawing a total blank on this and it's frustrating as I need to sort out a huge file - I've tried what you said but get the barred circle sign - I can only imagine something is wrong with my version of OE.

best Luisa

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I have tried
by PudgyOne / April 8, 2006 6:12 AM PDT

I have tried to create sub folders and have no problem.

As you signed in as administrator?

Or maybe you need to repair Outlook Express.

The only way I know to repair Outlook Express is to

go to control panel

click on add/remove programs

click on Microsoft Internet Explorer

click on remove. It will give you the option then to remove or repair it. Click on repair.

After you do this, you'll need to go to and get all you critical updates.

Then try it and see if it works.

Hope this helps.


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problems with OE and file creation
by mrerlo / April 8, 2006 4:28 PM PDT
In reply to: I have tried

...well I could try but

1 IE doesn't appear on the list of programmes when I go to install/remove via system management.

2 The only concern is if the computer doesn't give me the option to repair - I don't recall this option in the past - I just tried with another programme I don't use and I didn't get that option - I don't want to mess around with IE and then find I have problems with internet connection.

Besides what does IE have to do with OE?


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Outlook Express
by PudgyOne / April 8, 2006 5:02 PM PDT

The new version of Outlook Express came with Internet Explorer when I updated from Microsoft.

Did you ever go to

and update your computer?

If not, now would be a good time to do so.


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problems with OE - a Hotmail problem
by mrerlo / April 8, 2006 9:55 PM PDT
In reply to: Outlook Express


I've discovered its an account problem in that the files that I can see in my Hotmail account can't be subdivided. But the local files can, so it just means moving it there.
Yes I did a Windows update not that long ago.

thanks anyway


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