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Create XP boot disk or floppy?

by Heateater / June 28, 2008 3:41 AM PDT

Win XP Pro SP3
Dell Dimension 8400

On starting computer I get blue screen that wants me to choose Normal or Safe mode etc and when select and click says have possible hardware or software problem and to uninstal new programs etc. Is there a boot disk that I could download that would help me boot?

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Boot disk isn't going to help
by Steven Haninger / June 28, 2008 5:39 AM PDT

You said you were given two choices...safe mode and normal. You should have several options other than just normal. Which are you choosing? You should be selecting either safe mode or "last known good" as a first attempt. Now, have you recently installed something that might have caused this? Perhaps you can undo this in safe mode. A simple boot disk doesn't give such access. Maybe you could provide more details about what surrounded this mishap. That would help.

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RE: Boot disk isn't going to help
by Heateater / June 28, 2008 11:09 PM PDT

1st problem many months ago was when one of the cd drives went bad and had to disconnect to stop opening & closing constantly. From then on had to f1 in order to start up. No big deal so ignored it. No new hardware added in long time. Only other change I can think of is upgrading to SP3 a few days before crash. Lots of Explorer Has To Close messages Please send report or something similar. Never any possible solutions given.

http://www.youtube.com/watch?v=O2mN3-LQlyA

Sure would like to retreive my old email (Outlook Express) and a few of the programs had installed. License keys were stored in email.

The youtube video might help?

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No solution yet
by Heateater / July 1, 2008 12:57 AM PDT

Guess must be too tough a problem. I can highlight safe mode, normal mode, last know good mode and safe mode with prompts, but hitting enter still does not boot the computer. I just get a screenful of info that is meaningless to me.

Is there software that I can buy that might at least start in safe or any mode? Is this something that I need to bring to a repair shop?

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You can try some hardware diagnostics
by Steven Haninger / July 1, 2008 5:43 AM PDT
In reply to: No solution yet

for you RAM and hard drive. Memtest86+ is a good one to check for bad RAM. If you know your HD manufacturer and model, you can probably find a diagnostics disk that can do a non-destructive mechanical and media test. If there's anything you can strip from the PC such as add in cards, etc., that might help in troubleshooting. As well, reseat the video card if it has one. You could try a repair installation if you have an XP CD handy. This doesn't touch other programs and data. Can't think of much more...sorry and good luck.

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Try ALL the F8 options.
by R. Proffitt Forum moderator / July 1, 2008 1:01 AM PDT
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