Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Crazy Dialup Problem

Feb 24, 2004 3:33PM PST

For some strange reason,all of a sudden my dialup connection is connecting at Startup and randomly during the day,

I have tried everything to figure out why and can't.

Any help appreciated, running Windows 98.

Discussion is locked

- Collapse -
Re:Crazy Dialup Problem
Feb 24, 2004 4:36PM PST

Some program is trying to dialup. Could be any program you recently installed, or spyware. So you've got to find out what it is. Some methods:
1. Go to the Startup Tab of MSCONFIG (start/run/msconfig) and see what programs are running at startup. One of those must be dialing. Make a note of the current status. Then one by one, disable a program, reboot and see what happens. At the end of the experiment, restore every setting to what it was (except the culprit).
2. Press ctrl-alt-del (or run msinfo32, list of active processes/tasks) when the dial-up screen appears, and see what programs are running. One of those must be the program initiating the request.
3. Install a firewall, let the program dial and make a connection. Then the firewall will ask if you want it to allow to access Internet. So say no, and you know which program it is.

Once, cleverly sleuthing, you know what program it is, come back for advice on what to do.

Kees

- Collapse -
Re:Crazy Dialup Problem - Please be sure it's not a TROJAN DIALER
Feb 24, 2004 8:55PM PST
- Collapse -
Re:Re:Crazy Dialup Problem - Please be sure it's not a TROJAN DIALER
Feb 25, 2004 1:21PM PST

I had the same problem I think it came from Norton. I found a fix here. [ Start-control panel-internet options-advanced-scroll-down to security-and uncheck the first two.] It worked for me hope it does for you. Gee I miss search!

- Collapse -
So also run the Anti-Parasite Suite.
Feb 24, 2004 8:59PM PST
- Collapse -
Re:So also run the Anti-Parasite Suite.
Feb 25, 2004 6:13AM PST

I found out the program doing this:

it's C\program files\common files\symantec shared\ccevtmgr.exe.

I don't know why this recently started and don't know what to do about it.

Thanks for any help.

Dorothy

- Collapse -
My memory faded, but ccevtmgr.exe is known to do that.
Feb 25, 2004 6:35AM PST

Over in the Security Forum they'll remember it if we don't. It's about the NAV updating or something else (Symantec.)

Good sleuthing!

Bob