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General discussion

Crappy HPetc Office-etc-jet Pro 8600 etc Plus

May 19, 2013 5:55PM PDT

In my opinion - as an ENGINEER - All I can say is crappy deal crappy deal crappppyy deal that HP has given me after all the heartache of buying being bamboozled by all the informapropaganda

I bought HP Officejet Pro 8600 Plus for freaking $300 ! From BEST BUY !

They - on the box SAYS - include **Ink Cartridges as any stupid normal fool would be fooled 99.99% of the world over!

The ink cartridge is just a gimmick ... it lets you set up the printer then it is USELESS after THAT use ... you are supposed to go F'N buy another $150 worth of Ink Cartridges that will NOW work after the FAKE cartridges are DEAD after ONE single use (SETUP) !!!

NO USB cable even !!! HIGH END PRINTER MY SMELLY FOOT!

Go figure ... what the FFF heck has taken over HP ???!! The Chi NESE?

CRAPPPPP That is all I can say !!! to this HIGH END Printer BIG FISH BAIT HOOK LINE AND SINKER !!!

That is my HONEST opinion to this PUTRID dishonesty creeping all over !

Discussion is locked

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Re: Officejet Pro 8600 Plus
May 19, 2013 7:08PM PDT

The specifications on the HP website for this printer http://www8.hp.com/us/en/products/printers/product-detail.html?oid=4323650 say what's included:

What's in the box
- HP Officejet Pro 8600 Plus e-All-in-One Printer, automatic two-sided printing accessory
- HP 950 Setup Black Officejet Ink Cartridge (~1000 pages)
- HP 951 Setup Cyan Officejet Ink Cartridge
- HP 951 Setup Magenta Officejet Ink Cartridge
- HP 951 Setup Yellow Officejet Ink Cartridge: composite yield (~700 pages)
- power cord
- phone cord
- setup poster
- Getting Started Guide
- CD-ROMs (for software, Windows and Mac printer drivers, and User's Guide).
[Average based on ISO/IEC 24711 or HP testing methodology and continuous printing. Actual yield varies considerably based on content of printed pages and other factors. Some ink from included cartridge is used to start up the printer.

Cable included
- No, please purchase USB cable separately

Software included
- HP Printer Software
- Microsoft Toolbar
- HP Update

Shop for Supplies Online

Warranty
- One-year limited hardware warranty, 24-hour, 7 days a week Web support, business hour phone support within warranty period

That leads to two remarks:
1. It's quite common for a printer to come without USB-cable. Most people already have a cable from their old printer. And the specs are quite clear, so I see no reason to start such a rant about it.
2. The cartridge in the box should be for 1000 B&W pages. If yours only lasted 1 page (as you say) something is wrong. I'd go back to Best Buy and complain about it. It seems a warranty issue to me. Asking for a rebate equivalent to 1000 B&W pages and 700 color pages on your next set of cartridges might be a good start of the negocations. But it might help to be a little bit more polite to the sales person when going back with the printer than you were here.

Best of luck.

Kees

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My POV
May 19, 2013 9:57PM PDT

POV- from a service engineer of many moons, point-by-point

I agree having to buy ink upon finding only "setup ink carts" is a PITA, but that's profit for the HP people. That's what a college education does for a company and screws the buyer in the long run. I won't buy any printer that is inkjet because the "consumables" are worth more than gold(for real) and the actual printer. BUT!!! guess what, you want color, that's what you got and the many AIO features as well. There was nothing like this eons ago.

No USB cable, that's a long ago carry-over when printers used custom cables to get a setup going. You had to order the required cable that works with your printer. That's well over 40yrs.+ practice.

Well, probably not Chinese, but Indians and maybe Russians, too. Consider all those features as part of the printer what it could to be there. Then place in a workable and practical operation all for $300. That same setup if it was available eons ago would cost at least $100K.

Since, you're an engineer you could have read the box it came-in or any online reviews and/or the HP website before you brought it. That's on your end, so now I suspect you have a working printer needing expensive ink, as they say, "buyer beware".

tada -----Willy Happy