contact Dell again and let them send a tech. This is not normal, and they should repair it under warranty.
Not sure if this should be posted here or in the Dell Forum
I have a brand new Dell Studio XPS 7100, Windows 7 Home Premium (x64), 2.80 gigahertz AMD Phenom II X6 1055T, 4096 megabytes Usable Installed Memory, Board is a Dell OFF3FN A00 with bus clock of 200 megahertz.
On October 6 on start up the following message came up on the black screen: ?CPU fan failure ? Strike the F1 Key to Continue ? F2 to run the Set up Utility.? I immediately shut the computer off and contacted Dell via online chat on another computer. The technician had me remove the side of the tower and push the fan cables to be sure that they were tight. Then I put the side back on and rebooted the computer and there was no message about a fan failure. The technician?s response was: ?It seems the issue is intermittent but not to worry. Could be a minor glitch in the cable connection.?
On October 15 same black screen with same message. I clicked on the F1 key and after the computer booted up, I shut the computer down and rebooted with no problem.
On October 16 same black screen only this time I took the side panel off the tower to see if the CPU fan was working. All fans appeared to be working as they are supposed to. Then I clicked the F1 key and the computer booted up and periodically I would check to seen of the CPU fan was going and it always was.
Today, October 17 same message on start up.
Suggestions as to what I should do about this problem.
Also on another computer which has an Intel board and CPU, I have software called Intel Active Monitor which among other things gives me the temperature and fan speed. Is there similar software for AMD?