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cPanel - Domain redirecting to /cgi-sys/defaultwebpage.cgi

May 2, 2016 11:01PM PDT

Hello All,

Whenever we receive this error (redirecting to /cgi-sys/defaultwebpage.cgi), we get trouble to fix it. I would like to provide you steps in order to judge this error:

Step1: Check DNS records if they are proper or not.
Step2: Clear cache and cookie of your browser.
Step3: Check in cPanel that redirection rule is set or not from Control Panel.
Step3: Kindly note that, each domain created under WHM contains a unique host file (.htaccess file). Normally, in new version it will be hidden hence you will need to access the server and go the domain in which you are getting this error.
Step4: Open this .htaccess file, there will be redirection rule set for this domain. Need to comment each line with "#".
Step5: Now, save this file and open the website. It will fix the issue.

Feel free to get in touch with me if you get any error while performing these steps so that I can assist you accordingly.

Thanks,
Pratik Jajal

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