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could this be a video card error issue?

by raduzhok / June 4, 2012 7:55 AM PDT

I am running an eMachines VISTA OS. I have not been able to open, today, games I'd been playing from a site I frequent. Last night, I had no problems. This morning when I clicked to activate a game, I got a flash of a partial black screen and then it disappeared. I went to the site and searched their 'help' option for a reason why this is happening. They suggested that I need to update my video card drivers. I went to my system's site, and they sought to 'help' me, but were not successful. Later I tried to open a game I'd been playing daily for several months, and got this FATAL ERROR window: "Failed to Initialize DIRECTDRAW: RESULT_SURFACE_FAIL"

Please advise what this refers to.

Thank you.

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All Answers

Best Answer chosen by raduzhok

Collapse -
System issue
by pgc3 / June 5, 2012 3:23 AM PDT

Did you try a simple restore to an earlier time ? If not give that a shot, it may be that something changed in the system and the restore might bring it back to the original state. It is possible it could be video related but since you have normal windows functionality I would first try the restore feature.

Collapse -
DirectX possible solution
by raduzhok / June 5, 2012 7:09 AM PDT
In reply to: System issue

I put the error message that I got into a search engine and came up with some info on 'runtime' (DirectX?) files were missing. I went to Microsoft and looked up d/l for DirectX for Vista; found and followed instructions, and did the d/l.
Right after (I did not reboot because I wasn't asked to do so after the DirectX installed), it didn't seem to make a difference, but since I close down my sistem overnight, when I woke up this morning, I tried accessing the games I couldn't yesterday, and they are now working.

I will keep in mind the restore point, however, for next time. It just never occurred to me, especially since it is possible that runtime had been deleted with a folder I was no longer using in My Docs.

Thanks for your response.

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