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Question

Cortana in a loop

Sep 20, 2015 11:00AM PDT

I have successfully set up Cortana on two user accounts, however when I now try to set Cortana up on a user account I get stuck in a loop. I get the screen up that says "One last thing sign in with Microsoft account. Enter old password one last time". I do this then I am shown "That way, I can keep track of what you want me to know".
Then I get " Welcome back lets pick up where we left off".
Then it just goes round in a never ending loop. I have created new user accounts to see if the problem was with existing accounts, but still no joy.
Looking for answers to the problem on the internet, I have seen it suggested that something can be done by editing the registry, but I do not feel confident to mess about with the registry.
I had thought resetting the computer, but am worried that I may not get Cortana to work on any accounts (it is working on two accounts at the moment)
Please has anyone got any suggestions

Discussion is locked

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Answer
In the mean time..
Sep 21, 2015 10:34AM PDT

while you try to figure out how to get the kinks out, try "hey Google" instead. It has no problems and it is just as good or better than Cortana. For me, it is better.

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Will wait for a fix
Sep 22, 2015 1:16AM PDT

I like Cortana on the two user accounts it has installed on. There are a few people share the same problem and Microsoft are aware of it. I will be patient and wait for a fix.
Some people tinker with the registry, apparently successfully. However I lack the confidence to do this.