Spyware, Viruses, & Security forum

Question

corrupted files

by shenka84 / May 28, 2015 5:23 AM PDT

I had a virus that resulted in most of the files being damaged or corrupted. All of them are on the drive C. When I try to open mp3, I get "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file". When I open .jpg file, I get "can't open this picture. The file appears to be damaged or corrupted." When I try to open a .doc file, I basically get the same response. The file extensions were not changed. I don't even know where to start. Any advice will be helpful

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All Answers

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Answer
Without a name of the virus.
by R. Proffitt Forum moderator / May 28, 2015 5:33 AM PDT
In reply to: corrupted files

We can't see if others decrypted the files. Let's hope you know to keep backup copies of what you can't lose.

As to the CODEC try another player like VLC PLAYER.

And until further notice, use NINITE to get apps. Be brutal. Too many sites are bundling adware or worse. Here's more:
http://www.howtogeek.com/201354/ninite-is-the-only-safe-place-to-get-windows-freeware/

Well, that's harsh. Grif will share good links for what to scan with so you can find out what pest it was at http://forums.cnet.com/7726-6122_102-5509131.html?tag=posts;msg5509131
Bob

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Answer
copy some of those files
by James Denison / May 28, 2015 5:49 AM PDT
In reply to: corrupted files

to a thumbdrive. Go to a computer with an updated antivirus program and have can the entire thumbdrive. After that, see if that computer can play the files or if they are really damaged. If truly damaged, then maybe virus, maybe hardware related. Until you do at least that, you are taking guesses.

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Answer
Don't Forget To Read Your Other Post About This Same Issue
by Grif Thomas Forum moderator / May 29, 2015 9:52 AM PDT
In reply to: corrupted files
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