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Corrupted desktop?

by oldnewbie / January 20, 2006 11:56 AM PST

Windows 98SE, computer is set up for multiple users, so we each have our own desktop. Lately, when a user tries to log onto their screen, sometimes two things happen- there are no icons, only captions, and also some items are missing from the taskbar. Other times, everything is normal. When the corrupted desktop appears, you have to restart to cure it. Any idea what's happening?

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Run Antivirus program
by eddie11013 / January 21, 2006 3:05 AM PST
In reply to: Corrupted desktop?

If you have multiple users, I would suggest that you first log in as the administrator, in safe mode by pressing F8 on bootup repeatedly and select safe mode, and run any antivirus and antispyware programs. Since, as the saying goes, you don't know for sure where anyone has been, a virus could have been picked up from anywhere. Once you feel that you are virus and spyware free then maybe someone else can help if you still have a problem.
Only a suggestion
Eddie

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Free of viruses and spyware
by oldnewbie / January 21, 2006 5:49 AM PST
In reply to: Run Antivirus program

Thanks Eddie, ran the programs you mentioned. No viruses, but AdAware found 35 items, which I deleted.

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Re: Corrupted desktop?
by Tufenuf / January 21, 2006 3:28 AM PST
In reply to: Corrupted desktop?

oldnewbie, Start your computer in SAFE mode then restart it in Normal mode. This will rebuild the ShellIconCache (no extension) file and may correct the problem.

How to Start Windows in Safe Mode.

http://www.pchell.com/support/safemode.shtml

Let us know the outcome.

Tufenuf

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Restarted in Safe Mode
by oldnewbie / January 21, 2006 5:50 AM PST
In reply to: Re: Corrupted desktop?

Thanks Tufenuf, did as you said, time will tell.

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