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Copying Files after Computer CRASH

My wife's desktop computer crashed (motherboard) and I purchased her a new laptop. I am trying to copy her files from her "My Documents" directory - I have converted the old HD into an external drive - but it is telling me that there is nothing there. She was an Administrator on the old PC and she is an Administrator on the new laptop. What am I doing wrong? What have I not done? I don't want to lose two years of info. Even the backups will not work.

Thanks,

Rick.

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The odd item here is

In reply to: Copying Files after Computer CRASH

You writing about the administrator. Maybe it's the old XP TAKE OWNERSHIP issue but it's not clear to me (hint, type the all capital words into google.)

The next things to try are:

1. PC FILE INSPECTOR.
2. ZERO ASSUMPTION RECOVERY.
3. GETDATABACK.

Bob

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Thanks!!!!

In reply to: The odd item here is

That did the trick - I am back on track now!!!! She will be happy - and my life will be easier!!!! lol

Happy Holidays!

Rick.

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Which fixed it? And...

In reply to: Thanks!!!!

Glad it helped. I was guessing (a little).

Bob

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Bob, have you tried...

In reply to: Which fixed it? And...

...any of the Linux based Live CD's which support reading NTFS volumes for this?

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Yes I do.

In reply to: Bob, have you tried...

I sometimes list them but tailor my list of tools based on the member's post. For instance if no OS is booting then a LiveCD of Linux is usually first on the list.

Bob

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