The software that came with the CDRW may need to be uninstalled, installed and updated. Did you try that?
In closing, I don't see any indication in your post of a HARDWARE issue. Can you tell what hardware issue you suspect?
Once I could copy direct to my LG CD/DVD F Drive.
For some unknown reason I can no longer find the facility in Send To ...
How can I get it back please?
I am using XP Pro