how many splitters do you have between the outside box and your router? too many will cause the same problem - especially if the wiring and splitters are getting old. I had the same issue a while back. turned out one too many splitters. I think the tech said no more than two. he pulled one, replace the others and the service stopped dropping.
Hello! I'm having an issue with my wifi in my home constantly dropping and reconnecting. I've googled everything I can and called my internet and modem/router companies. Nobody can figure this out and they all point the finger at each other. I'm hoping someone can chime in here.
I had a wireless internet provider for over 10 years without issue. This started out of the blue one day back a few months ago. Anything connected through wifi in my home would constantly disconnect and then reconnect just as rapidly as possible. This was using a Belkin N450 Router. This provider did not use a modem. I called the ISP and they said it sounded like a router issue. I called Belkin and spend countless hours on the phone with them. They couldn't figure it out so they sent a brand new one to me. It did the same thing right out of the box. I went back and forth with the ISP and they had no ideas. I cancelled their service thinking it might be them and just not knowing how to fix it.
Fast forward to now. I have Comcast service with a brand new Arris SBG6700-AC. It does the exact same thing. And again each company is pointing their finger at eachother. This is not an every now and again thing. It constantly does this. I sit there and watch my phone connect and reconnect over and over.
A few things here:
All cell phones and tablets connect with Wifi at work and other places as normal.
I can't connect my phones, tablets, tv, printer or Chromecast at all.
I've disconnected everything to see if I can get even one device to stay connected and can't.
I don't know why this would happen with 3 different modems and 2 different providers.
We don't have a home phone with same band wireless interference.
The Belkin guys thought there must be some new radio interference in my neighborhood, but none of my neighbors are having issues. Our houses are very close together.
Just last night, I had the Arris guys tell me that the Upstream Bonder channels should not be over 50. Some of mine were reading a little higher than that. They said I had to call Comcast and have them do something to lower that with the line into the house. I have no idea what this even means. When I called Comcast. they said that doesn't make any sense and wouldn't be the problem. I tend to agree with this as was happening with my previous provider that only had an antenna on my roof.
I think that's all for now. This has been going on for months and it's extremely frustrating. Any ideas?