constant blue screen.

by dbardoul Jan 25, 2011 4:36AM PST

Everytime I'm not using my desktop for around 10 minutes it will blue screen and restart. But when I use it I don't every get them. I can't figure out why it does this. I'm just assuming it might be some type of hardware error since I recently built this desktop.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88004970817
BCP3: FFFFF8800805A900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\012311-20436-01.dmp
C:\Users\Devon\AppData\Local\Temp\WER-1864040-0.sysdata.xml

Discussion is locked

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Are You Sure It's Not Screensavers/Power Management?.

by Grif Thomas Forum moderator Jan 25, 2011 4:46AM PST

It sounds like the problem is occurring when power managment or a screensaver is kicking in.. As such, drivers may be the culprit.. Be sure to visit the motherboard manufacturer's website and download/install the most recent motherboard/chipset drivers for your machine. Likewise for all other drivers on the machine and it's possible you need an updated BIOS for the motherboard.. Be sure they are all current.

Hope this helps.

Grif

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still there.

by dbardoul Jan 31, 2011 7:40AM PST

I updated to the latest bios and I re-installed the chipset drivers and I am still getting the blue screen when i'm away from my machine for more than 10 minutes.

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Then It's Time To Check Hardware..

by Grif Thomas Forum moderator Jan 31, 2011 8:26AM PST

Open the computer case and blow out any dust from around the processor, the heatsink, the power supply and all fans and vents.. If that doesn't cool it off, then it may be time to replace the thermal paste between the heatsink and processor.. Of course, many swap in a known good power supply to check if the power supply is causing the issue. If a known good PS fixes the issue, then replace your current one permanently.

Hope this helps.

Grif

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by dbardoul Feb 1, 2011 3:36AM PST

it's all brand new so I don't think the thermal paste or power supply needs replacing. And I run CoreTemp on my machine and monitor its heat levels and its never overheating.

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New Doesn't Mean Correct...But...

by Grif Thomas Forum moderator Feb 1, 2011 10:42AM PST

...the Local ID: 1033 can mean a number of things and frequently, it's a driver issue. But sometimes it processor related. I'll still suggest checking for an UPDATED chipset driver, not just reinstalling the current one.. Likewise for all other drivers on the machine.. Make sure you're using the most recent Windows 7 (64 or 32 bit) driver that is designed for each hardware type on the machine.

Although the article below doesn't apply to Windows 7, you'll see that driver issues could be the cause when power state issues come up. :

http://support.microsoft.com/?kbid=246243&sd=RMVP

Of course, if you haven't checked the Device Manager for yellow exclamation marks indicating driver problems, please do.

Hope this helps.

Grif

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drivers

by dbardoul Feb 3, 2011 5:06AM PST

I reinstalled the drivers because they were already the new, updated versions. I just thought a few might have has problems. So everything on here is updated and current. And no I already checked, there are no yellow warnings in the device manager.

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BSOD

by Real_Marketing_Magic Feb 4, 2011 5:24PM PST

Have you checked out your RAM chips.

I had a similar problem and it was as simple as static build up on a RAM (not sure if this is logical) anyway it worked. I just changed out 1 of my 2 chips. Not everything is good.

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ram chips

by dbardoul Feb 7, 2011 12:17AM PST

No I have not checked them because they are all 4 brand new so I figured there weren't any problems with them.

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Hard disk

by clothbottom1 Feb 21, 2011 2:47PM PST

I think this the problem with your hard disk I am not saying that your hard disk is faulty but the connection from hard disk to mother-board could generate this problem . I've this problem some time ago with the same message, Try to pull out all the wires and place them back accordingly and properly . hope this will help. Thanks

constant blue screen.

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