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General discussion

connection timeouts!!

Jan 10, 2009 11:14PM PST

My internet is fast. BUT at random moments, my connection seems to go to
0mbps for like a second, but this can prove to be disruptive while
watching movies, on-line gaming, MSN, and etc. It would cause the movie
to freeze and force it to rebuffer, it would disconnect me from on-line
games, and it would sign me off MSN. This problem can happen once every
15mins or once every 3 hours. It is very random. I''ve called contacted
techs numerous times, but they have failed to discover the problem.i''m
pretty sure it''s nothing wrong with my comps (one is brand new). i
''ve done several virus scans and swapped the ethernet between my
laptop and desktop but both have the same problem. it is very recent but
quite frequent and it isn't very noticable during casual browsing but
frusterating when doing any online gaming. I play a variety of games so
i dont think its something wrong with the servers. i try to recycle my
packets too but that doesnt help. i had a ping test with 32 bytes up to 100
to 64.233.169.99(google) 3x back to back and heres the results:

first scan: 100 pings ok

scan two:

sent 100,

recieved 84,

time out /lost 16,

loss rate 16.00%,

min time 10ms,

max time 133ms,

avg time 15ms,

avg ttl 241.

scan three:

sent 100,

recieved 92,

time out/ lost 8,

loss rate 8.00,

min time 10ms,

max time 22ms,

avg time 13 ms,

avg ttl 241.

the time outs are spread out and quite random. one would be at ping 7
and another ping 12 etc.

the time outs also are fairly subtle but very annoying and seem to intesify or stack more during gameplay.

never used to happen at all but as time progresses it just keeps getting worse.



i've talked to a few comcast reps and they all seem to be just stabbing in the dark and not sure of the problem. One of them just blamed "blizzard" and said game servers are to blame.



also i did a cmd test to www.yahoo.com and traced it into notepad and heres the results:



Tracing route to www.yahoo.com [69.147.76.15]

over a maximum of 30 hops:



1 * * * Request timed out.

2 * * * Request timed out.

3 7 ms * 9 ms ge-1-14-ur01.dalecity.va.bad.comcast.net [68.85.209.33]

4 9 ms 9 ms 8 ms te-1-1-ur01.lakeridge.va.bad.comcast.net [68.87.129.186]

5 8 ms 8 ms 8 ms te-1-1-ur02.lakeridge.va.bad.comcast.net [68.86.252.170]

6 8 ms 10 ms 8 ms te-7-3-ar01.capitolhghts.md.bad.comcast.net [68.87.129.161]

7 12 ms 9 ms 11 ms te-3-3-ar01.plainfield.nj.panjde.comcast.net [68.86.90.34]

8 12 ms 10 ms 11 ms 68.86.90.33

9 9 ms 10 ms 12 ms xe-11-2-0.edge1.Washington1.Level3.net [4.79.231.13]

10 10 ms 11 ms 12 ms ae-11-69.car1.Washington1.Level3.net [4.68.17.3]

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