Internet Service Providers forum

General discussion

connection speeds

by iliastax | September 15, 2006 6:47 AM PDT

hi i just wondering if someone can help me with connection speeds i us a us robotics external modem and have aol but the same thing happens with what ever modem or provider i use. its not a big problem its just annoying but when i dial out my modem will connect at these speeds 24000,24600,28800, and 31200
now heres the annoying part sometimes when it connects at 31200, which i think should be the best speed, it does't connect and it will take me 30 mins to an hour to get connected i have to cancel and reconnect over and over untill i get 24000, or 24600 which work great i have changed my modem settings and it doesn't do any thing.
just wondering if someone can help or is it just something i have to live with untill dsl or something is available where i live

thanks

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You can try this
by indigoaven | September 16, 2006 7:15 AM PDT

In reply to: connection speeds

Uncheck your modem compression and see if that helps. I have dial-up and it seems to help alittle. You can't get fast like dsl,etc. but dial-uppers don't have many options. Have you done a disk clean and defrag? Also scan your computer for spyware,virus,etc.

Good luck! Let me know if it helped.
techreader

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Sounds like you have a Line Problem
by 2084015962511658640127140 | September 18, 2006 2:20 PM PDT

In reply to: connection speeds

It sounds to me you have line noise effecting your connect speed. I assume you have a regular telephone handset connected to your modem. Pick it up and when you get a dial tone dial 1. This then will allow you to listen to the line and if you hear " noise" then that is what is causing the slow connect speed. If there is noise then you have to isolate it as internal to your premise or your provider. Find where your phone line enters your premise and you can open the the box and disconnect your premise and plug a telephone handset in and listen to the line again. If you still have noise then it is a provider problem and it is time to call then and have it fixed. If you hear no noise then the problem is yours. Disconnect other devices connected to line and see if you can find the culprit.

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