Windows Vista forum

General discussion

Connection Manager has stopped working.

by jwthershy / June 9, 2008 6:52 AM PDT

I have VISTA home premium 64 bit SP1 on my new PC. (home built, EVGA 780i SLI MB) I have been trying to run a printer wirelessly thru my home network(Linksys WRT54G router). I have a HP 5200 series all in one printer with a HP wireless printing upgrade kit. The set up worked flawlessly (all driver installed correctly) until I tried to print then I got the message that the Connection Manager has stopped working. When I restart the system I get the same message. The printer works fine when directly hooked up to a usb port. I also have a Lexmark X4550 wireless printer. When I try to run the software for that I get to the wireless hook up point and get the same problem Connection Manager has stopped working and then can not finish the set up. Both printers work fine (wirelessly) on my laptop running windows XP. This is what leads me to believe that it is a Vista issue. Has anyone run into or resolved this.

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I agree.
by R. Proffitt Forum moderator / June 9, 2008 9:27 AM PDT

And to make it even less likely to be supportable you have the 64 bit Vista. Start calling the makers of your printers and machine parts to ask for last HCL or Certified drivers.

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Drivers ok
by jwthershy / June 9, 2008 12:05 PM PDT
In reply to: I agree.

I already downloaded the latest drivers. All had drivers for Vista 64 bit. Drivers loaded flawlessly. Even got the message that confirmed hardware was set up and ready to run for the HP equiptment. I'm thinking it may be a setting issue inside Vista.

Any Ideas?



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Make it a warranty issue.
by R. Proffitt Forum moderator / June 9, 2008 12:08 PM PDT
In reply to: Drivers ok

You have it setup with the latest drivers? Did it ever work? Go back to that unless you can get the makers to supply working drivers for Vista 64 SP1. Some are finding the outer edges of Windows versions to be tough to get the makers to come to the party.

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by jwthershy / June 9, 2008 12:07 PM PDT
In reply to: I agree.

What's HCL?


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