I checked power levels on modem downstream and upstream and they are both normal
downstream -2-(-1)
upstream 46-50
Hi this is my first time asking something on the internet so please be patient.
So i have this issue that my connection randomly dropping. I have a router WRVS4400N Wireless-N. I did some work to figure out what is causing the problem here is what i already did and know:
- It's not about wireless (connected through ethernet port same thing ((no internet)))
- When the internet is of i can access router (192.168......) without any problems and the local network is working (i tried to print documents when internet was down and they worked perfectly)
- I switched lan cables connecting router and modem no effect though
- It's not the computer.
- I connected computer directly to modem, I noticed that internet on router is slower by 10mb/s even when I was connected through ethernet port
I am beginning to think that modem might be causing problems but i want to make sure if it's not the router.
I want to add that nothing is mine I just want to fix it for my lets call her friend (about this 10mb/s dropdown on router I was shocked she has such a fast internet)
Hope u guyz can help me and thanks in advance.
ps: English is my 2nd language so sorry for any mistakes made.

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