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General discussion

Connecting to ISP but browsers get nowhere

by gulfguppy May 28, 2007 4:58AM PDT

Discussion is locked

6 Posts
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Which ISP, which browser...
by steve749 May 28, 2007 5:00AM PDT

For a couple of details left out. Also, is your DNS set up and tested? That would be another idea as well as looking at firewall configurations possibly.

Regards,
JB

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Msg Body
by gulfguppy May 28, 2007 5:10AM PDT

Sorry for some reason when I posted the msg body did not post.

Windstream is my ISP. I have AOL, Firefox, tried to get online updates from Trendmicro and Adaware. The browsers open but go nowhere.

The modem works on other computers with the same ISP and access number.

I have tried turning the Trendmicro firewall off and rebooting.

How would I check my DNS?

Thanks.

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Now tell us the OS you use...
by Edward ODaniel May 28, 2007 5:22AM PDT

because it sounds like your winsock is damaged.

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OK
by gulfguppy May 28, 2007 5:29AM PDT

UGH..again forgive my oversight

I use WinXP Home, 5.1 SP1

My question in the previous post was not Why would I but How would I check my DNS...

Thanks for your patience

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Possibilities...
by Grif Thomas Former Forum moderator May 28, 2007 10:01AM PDT

First, try downloading and running the WinsockXPFix tool from the link below:

http://www.iup.edu/house/resnet/winfix.shtm

Next, because spyware can cause this issue, download, install, update, then run the free AVG Antispyware program from the link below:

AVG Antispyware 7.5 Tool

Next, why haven't you installed SP2 for XP? It should be done and it might fix the problem all by itself.. IMPORTANT though, if you have spyware, you're going to have problems installing SP2. Below is a link to the full downloadable file of XP SP2.. Download it to your computer using an broadband connection, save it to a CD disc for later use if necessary, then follow the instructions in the link below to install SP2:

Preparing Your Windows XP Computer For SP2

Hope this helps.

Grif

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One DOS tool...
by steve749 May 28, 2007 6:02AM PDT

is nslookup. You can use it to look up where a site is hosted in terms of an IP address.

Regards,
JB

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