Samsung forum


Connecting samsung LE37D580 tv to internet

by STEVEGUINNESS / June 11, 2012 1:24 AM PDT

I have tried to connect tv with dongle WIS12ABGNX and gone thro the full routine.
Connection message says connected to internet for software upgrade .
Pc can see tv but when I scroll to PC on the TV it asks me to "check network connection"
help please.

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All Answers

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Re: Connecting samsung LE37D580 tv to internet
by Samsung_HD_Tech Samsung staff / June 11, 2012 1:29 AM PDT


Sorry for the inconvenience. But just so you know, if you want Samsung support, I support US products and customers. And from what I can tell, this model is for UK. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung UK portal for support on that product:

But we got a nice little community here that includes people from everywhere in the world, and they might have a few other suggestions to help you out.

Hope this helps you!

-- HD Tech

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Wireless lan adaptor
by STEVEGUINNESS / June 11, 2012 3:54 AM PDT
Thanks but isnt this a generic problem ? I am connected to the internet but message says "for software upgrade" and tv says "check internet connection" and i know its connectedSteve
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