connected to wifi but no internet access on HP laptop

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Question

connected to wifi but no internet access on HP laptop

by shenka84 May 26, 2015 5:05AM PDT

I am connected to wifi but no internet access on HP laptop running Vista. My other devices including smart phones and Macbooks have no issues. I disabled firewall, uninstalled antivirus, reinstalled drivers, updated BIOS settings to default. I used a restore point from the last time the computer used to be able to access internet, but no luck.

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Grif Thomas · Answer 1 · May 26, 2015 1:27PM PDT

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by Grif Thomas Former Forum moderator May 26, 2015 1:27PM PDT

The problem was solved in a different location, at the link below:

http://forums.cnet.com/7723-6122_102-641970/connected-to-wifi-but-no-internet-access-on-hp-laptop/?messageId=5680548#message5680548

Hope this helps.

Grif

connected to wifi but no internet access on HP laptop

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