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Resolved Question

Connected portable charger by usb now won't turn on

Mar 2, 2018 8:39AM PST

Plugged 2 portable phone chargers to laptop by usb and now laptop won't turn back on even after letting it charge for hrs.
What may have caused this problem?
Laptop Specs:
-Laptop Name:
==Toshiba: Satellite L55t-A5186
-Model of Laptop:
==L55t-A-PSKLSU-01S03E
-Serial Number:
==ZD159007U
-System Type:
==64-bit Operating System
==X64-Based Processor
-Edition:
==Windows 8.1
==Pen & Touch: Full Windows Touch Support w/ 10 Touch Points

Discussion is locked

TayTay1001 has chosen the best answer to their question. View answer

Best Answer

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Try the old reset.
Mar 2, 2018 9:20AM PST

Very few laptops accept power from those chargers. Just in case, try the old reset.

Remove all connections, remove the laptop battery and charger, then press and hold the power button for 60 seconds. Release, slip in the battery, apply the laptop charger and retest.

If that fails, get repair estimates.

Again, very few laptops accept power from USB. Don't do that.

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Used laptop to charge them not the other way around
Mar 2, 2018 11:47AM PST

I had my laptop plugged into the wall and was using it to charge the portable phone charger through the usb port and the laptop was at 96% but then a few minutes after I plugged them in the computer screen was black and I could not get it to turn back on.
I unattached everything from the computer and then replugged it back into the wall for a couple hrs. and tried to turn it on again but it still would not work.
And my laptop does not have a removable battery on it.

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Have to make a decision.
Mar 2, 2018 11:59AM PST

Even on models that don't have a CONSUMER REMOVABLE BATTERY I continue to open them up to unplug the battery for this reset.

Your decision is to try this or just head to a repair counter.

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How to remove laptop battery
Mar 2, 2018 4:29PM PST

How do you open a computer laptop and remove the battery if they doesn't have a consumer removable battery on the outside of it?

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Honestly.
Mar 2, 2018 5:24PM PST

I have to know the model and then I google Acer yx444 disassembly. (change to your model.) Almost always there's a video on youtube.