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General discussion

Connect Broadband Connection popup screen

Jun 11, 2007 6:29AM PDT

Have a Dell desktop which came pre-loaded with Vista premium, and during a power down of my DSL router and NIMO router, Vista became convinced it needed to create a new internet connection. Well, 4 reboots later, just about every minute a splash screen pops up looking a user name and password to connect broadband connection (which I don't have). I can cancel, look at properties, help, or try to connect or just hit the top hand corner X, but none of these actions will cause the splash screen to stay away long. Usually in the middle of trying to compose an email it will pop up again and disrupt until I dispose of it again. Anyway to kill this thing once and for all? Thx

Discussion is locked

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I had to call road runner to ask what to do
Jun 17, 2007 2:43AM PDT

It's an extremely annoying mess. (Just another on Vista's long list of Severe User Access Failures. Chalk it up there with your inability to save in program files.)

Whether or not you use IE, it's trying to "dial" to the internet. Most broadband ISPs don't require a username and password, silly IE! Go to Internet Explorer, Tools, Internet Options, Connections. About halfway down, be sure that "Never dial a connection" is selected.

Fixed!

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Connection Pop-up
Jun 18, 2007 5:18AM PDT

Thx for your help, this particular glitch seems to have been fixed after I scoured around in Thunderbird and located a similar switch to the one you mention in IE. Anyway, once that switch was returned
to the "never dial" position, problem solved....
thx again for your efforts

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Same Problem
Jun 19, 2008 11:45PM PDT

Hi
I'm having the same problem, but I'm a firefox user. Can anyone tell me what I should do to make this problem go away in firefox. It's VERY annoying and I would love it to go away. Thanks

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Pop up Connection with Firefox
Jun 26, 2008 2:57PM PDT

I had the same problem with Firefox. He's what I did to get it to stop. Go to Start-Control Panel-Network and Sharing-Network Connection. In there I had one broadband connection with PPoE. Just delete it.

Happy to say since doing this no more pop up.

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: Pop up Connection with Firefox
Aug 29, 2008 11:56PM PDT

You just showed my how to solve one of the most vexing problems I have had. This "Connect Broadband Connection" popup in xp was coming up at all of the wrong times. It was constantly interfering with downloads and page updates. Deleting the PPoE connection to care of it.

Thank you so much for this easy fix.

Bob Diamond

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Thank you There is a God!!!
Mar 24, 2009 12:56PM PDT

Wow and again wow. You have fixed one of the most vexing problems I've ever had. Methinks Vista should have a page in their help section just for this problem!!!!!

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Same problem with Windows 7
Jan 9, 2013 11:55PM PST

How do you get this virus masquerading as software to go away with Windows 7 and Firefox? I get as far as finding the nonexistent broadband connection but could not find any way to delete it.

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Broadband connection pop up fix
Aug 31, 2008 12:46AM PDT

Here's another solution (Vista):

- Go to Control Panel
- Select "Internet Options" - this will open an "Internet Properties" window
- Pick the "Connections" tab
- click the "Never Dial a Connection" radio button
- Click OK to close the window

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thnx
May 5, 2009 2:49AM PDT

thanks for the solution Happy

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need help also
Apr 27, 2012 8:35AM PDT

hey the same thing happened to me i rebooted my dad's laptop and i cant get he internet working - im using window 7 do i do the same thing on window 7? go to conrol panal and stuff

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Control Panel and stuff
Apr 29, 2012 5:20AM PDT

Did you try?

How did you get on?

Mark

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Monica! ^_^
Sep 25, 2009 3:22PM PDT

Hey, today's my birthday. I dunno if you remember me. You're so hard to get a hold of...