I guess that dad can be called up and ask what to do next.
Sometimes parents will give out a PC with only a restricted account and that means you can't install apps.
System Restore can break things so you go back to SR and try again. However without make, model, OS versions we can't start.
ok my sister just got a new comp. from her father, it wouldn't let her uninstall a program so she did a system restore and now it will do absolutely nothing. it starts out on a blue screen the says hit esc. for startup menu. I hit the esc. button and it goes to a black screen with info about the computer and says hit esc. for start-up menu. so I hit esc. again and nothing happens!!!! what can be done here? any help or suggestions would be greatly appreciated.